Frequently Asked Questions
Find answers to common questions about using FormaFile. Click any question to expand the answer.
Privacy & Security
Are my files sent to your servers?
No. FormaFile uses modern web technologies to process your files directly inside your
browser. Your files never leave your device, ensuring complete privacy and security. All
processing happens locally on your computer.
Do you store my processed files?
Processed files are stored locally in your browser (using IndexedDB) so you can review and
save/export the results. These files remain only on your device and are never uploaded to
our servers.
Output files typically remain available until you click Start Over on the results page. As a best-effort cleanup, results may also be cleared when you leave the results page or close the tab (behavior can vary by browser).
Output files typically remain available until you click Start Over on the results page. As a best-effort cleanup, results may also be cleared when you leave the results page or close the tab (behavior can vary by browser).
How do I delete stored files?
On the results page, use Start Over to clear the temporary output files
stored in your browser.
To remove the Recent Work entry (a lightweight record of your last completed job on this browser), visit Recent Work and choose Clear History.
To remove all FormaFile site data (including any remaining IndexedDB storage and localStorage metadata), clear this site's storage from your browser settings.
To remove the Recent Work entry (a lightweight record of your last completed job on this browser), visit Recent Work and choose Clear History.
To remove all FormaFile site data (including any remaining IndexedDB storage and localStorage metadata), clear this site's storage from your browser settings.
How is my history stored?
FormaFile stores a device-only Recent Work entry in your browser storage so
you can quickly return to your last completed job. This record is lightweight metadata (for
example: tool, timestamp, and file count) and is never sent to our servers.
You can clear it on the Recent Work page, or remove all site data using your browser's storage settings.
You can clear it on the Recent Work page, or remove all site data using your browser's storage settings.
Pricing & Usage
Is FormaFile free to use?
FormaFile is 100% free to use with no hidden costs, limits, or subscriptions. All of our tools are completely free to use with no restriction on the number of files you can process.
What file formats are supported?
FormaFile supports a wide range of formats including PDF, JPG, JPEG, PNG, TIFF, BMP, GIF,
and WebP. Each tool is optimized for specific formats. Check the individual tool page for
detailed format support information.
Are there file size limits?
There are no strict file size limits. FormaFile can handle large files, but practical limits
depend on your device's available memory. Most modern devices can process files up to 100+
MB without issues. For extremely large files, processing speed may be slower.
Can I process multiple files at once?
Yes! FormaFile supports batch processing for most tools. You can add and process multiple
files simultaneously, making it easy to handle large projects efficiently.
How fast is the processing?
Processing speed depends on your device's performance and file size. Most files are
processed within seconds. For batch operations or very large files, it may take longer. Your
browser will display a progress indicator during processing.
Platform Support
What platforms are supported?
FormaFile works on any modern web browser, including Chrome, Firefox, Safari, and Edge, on
both desktop and mobile devices. As long as you have a compatible browser, FormaFile is
accessible from any device.
Does FormaFile work on mobile devices?
Yes, FormaFile works on mobile devices including iOS and Android. The interface is optimized
for touch interactions. However, some advanced features like precise image cropping may work
better on desktop. Mobile devices with more RAM will perform better with larger files.
What browser versions do I need?
FormaFile works best on modern browsers (released in the last 2-3 years). Chrome 90+,
Firefox 88+, Safari 14+, and Edge 90+ are fully supported. For older browser versions, some
features may not work properly. We recommend updating to the latest version of your browser.
Do I need an internet connection?
FormaFile requires an internet connection to load the application initially. However, once
the page is fully loaded, file processing happens locally on your device and will continue
even if your connection is interrupted. You'll need to reconnect to access new tools.
Features & Capabilities
Is there a complete user guide for all the tools?
Yes! We have a comprehensive, interactive Tools Guide that details all parameters, key features, step-by-step instructions, and local processing details for every tool in the FormaFile suite.
What is the Mobile Experience feature?
FormaFile's Mobile Experience feature provides an optimized interface for smartphone and tablet users. The interface automatically adapts to smaller screens with touch-friendly controls, responsive layouts, and simplified navigation. This ensures a smooth file processing experience whether you're on desktop, tablet, or mobile device.
What analytics does FormaFile track?
FormaFile collects anonymous site analytics through Google Analytics 4 to understand feature usage and reliability. GA4 is configured with anonymized IP addresses, Google Signals disabled, and ad personalization disabled. Separately, the app can show device-only usage details that stay on your browser.
How do I access keyboard shortcuts?
FormaFile supports keyboard shortcuts for faster, more efficient workflows. Single-key shortcuts only trigger when pressed individually (without modifier keys like Ctrl or Alt) to avoid browser conflicts. You can access a comprehensive list of available shortcuts by visiting the Keyboard Shortcuts page. Common shortcuts include:
- Enter - Confirm actions
- Escape - Cancel or close modals (when pressed individually)
- Ctrl/Cmd + Z - Undo actions
- Tool-specific shortcuts - For rotation, flipping, and more (only without modifier keys)
Hover over buttons in the interface to see shortcuts displayed in tooltips.
Can I view my usage analytics?
FormaFile uses minimal anonymous analytics to understand tool usage and performance. The footer includes a visible Privacy & Analytics toggle that lets you turn analytics off anytime. We track only anonymous summaries such as tool opens, file counts, processing duration, device type, browser type, page performance, save actions, and high-level referrer info. We do not track filenames, file contents, added documents, or personal data.
Is the mobile interface different from desktop?
Yes, FormaFile automatically adapts its interface based on your device. The mobile experience includes:
- Touch-optimized controls with larger tap targets
- Simplified navigation for smaller screens
- Responsive layouts that adapt to portrait and landscape orientation
- Optimized modal dialogs and forms for mobile
- Gesture support for common actions
While desktop offers more space for advanced controls, mobile ensures you can perform all essential tasks efficiently.
Troubleshooting
What should I do if processing fails?
If processing fails, try these steps in order:
- Refresh the page and try again
- Clear your browser cache and cookies
- Ensure JavaScript is enabled in your browser
- Try a different browser
- Check if your file format is supported
If the issue persists, contact us through the contact form on our website.